Shipping policy

Processing Time

Orders are processed within 1–3 business days.

Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

Estimated delivery times:

• Domestic Orders: 2–5 business days
• International Orders: 7–14 business days

Delivery times may vary depending on location and customs processing.

Shipping Confirmation

Once your order ships, you'll receive an email containing your tracking number.

Shipping Rates

Shipping costs are calculated during checkout based on your location.

Free shipping promotions may be offered during selected campaigns.

Customs & Duties

International customers are responsible for any customs duties, taxes, or import fees required by their country.

Lost Packages

If your tracking shows delivered but you have not received your package, please contact the shipping carrier first. If further assistance is needed, contact our support team.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

GLXY Brand is not responsible for delays or losses caused by incorrect addresses provided during checkout.